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Our goal is to take the stress and inconvenience out of healthcare. A big part of that is giving you options -- in everything from the food you can order during your hospital stay to how you can get in touch with us. Our general phone number, (630) 527-3000, is a great place to start. You can select from a menu of frequenly requested extensions, or dial "0" at any time to talk to an experienced, friendly staff member. 

How can we help?

Email your question to Edward's Contact Us Coordinator, or contact the Patient Advocate hotline at (630) 527-7225 for concerns or feedback. For billing related questions, please contact us at pacustomer@edward.org

Thank Someone Today

We're committed to communicating openly, caring for you and providing quality. These are our "We Will Always" values. We want to hear the stories of employees, physicians and volunteers living our "We Will Always" values, so we can acknowledge and thank them for their good work. To thank someone today, link here.

Frequently asked questions

Learn how to submit a request for test results or medical records, how to apply for a job and more. Link to all frequently asked questions

Frequently Requested Phone Numbers







Edward Hospital
801 S. Washington Street
Naperville, IL 60540 

(630) 527-3000



General information

(630) 527-3000

Billing questions

(630) 527-3100



Central Scheduling 

(630) 527-3200 



Class registration 

(630) 527-6363 



Donations: edward.org/foundation

(630) 527-3954

Flower Shop 

(630) 527-5777 

Linden Oaks 24/7 Help Line 

(630) 305-5027

Linden Oaks Patient Advocate

(630) 305-5115



Medical Records General Inquiries

(331) 221-6990 



Patient Advocate Hotline 

(630) 527-7225 



Physician Referral (Find a Doc)        

(630) 527-6363



Pre-admission testing

(630) 527-3325 



OB Pre-Registration Hotline 

(630) 527-3145 



Speaker's Bureau requests, link here

(630) 527-3000 



Travel Medicine 

(630) 961-4948 



Vendor Information, link here

(630) 527-3000 

Find our Emergency Locations
Find our ER Locations
Emergency care is located in Naperville and Plainfield. We even have a Kids' ER for emergency care of children.

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Edward Hospital & Health Services
801 S. Washington, Naperville, IL 60540 • (630) 527-3000

Naperville • Plainfield • Bolingbrook • Oswego • Woodridge
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