Magnet nurses know that the best nursing care occurs when expertise is shared. This sharing may come in the form of a preceptor discussing her or his personal experiences, council members putting their heads together, or nursing leaders researching the industry’s best practices.
Our shared leadership philosophy means Edward nurses can enjoy the professional satisfaction of personally helping to shape how nursing is practiced at Edward. In turn, the organization benefits by incorporating feedback from direct-care nurses.
Edward nurses have a leadership role on many hospital-wide quality improvement, safety and customer service task forces and committees. Other key members of Edward's nursing team are the clinical educators, advanced-practice nurses, case managers and patient care technicians.
But perhaps the most focused shared leadership opportunities come in the unit-based councils, which address professional development, practice and quality issues specific to the unit, and the following hospital-wide nursing councils:
- Quality Council — makes recommendations based on our nursing scorecard and other nursing quality data. Also provides support to unit-based performance improvement and nursing research projects.
- Practice Council — provides input to help ensure that Edward’s nursing policies and procedures are consistent with evidence-based practice. Addresses nitty-gritty clinical issues, such as introduction of new products. Also supports accreditation and regulatory activities.
- Professional Development Council — makes recommendations regarding programs such as our on-site certification classes and student nurse clinical rotations. Helps promote the image of nursing through presentations and publications and celebrates nurses and nursing accomplishments.
- Coordinating Council — includes representatives from the other three councils and helps communicate and coordinate efforts among these groups. Also serves as the Magnet Steering Committee.
Not all Edward nurses are at the bedside. Many are in other positions throughout the organization, such as management, education, and information systems.
Model Of Care
While caring for the patient’s physical needs, Edward nurses don’t forget the patient’s emotional concerns. Edward’s relationship-based model of care emphasizes those concepts reflected in Sharon Dingman's The Caring Model:
- Introducing yourself and explaining your role
- Calling the patient by preferred name
- Using touch appropriately (such as hand shake, holding hands, back massage)
- Sitting at the bedside for at least five minutes to review daily goals
- Carrying out the “We Wills” standards
We also have an integrated approach to case management. Our case managers are RNs assigned to the unit who collaborate with our social workers, physicians, direct-care nurses, and other members of the interdisciplinary team to facilitate timely and efficient patient care.