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EDWARD Hospital and Health Services

Frequently Asked Questions


What are the visiting hours for the hospital?

Please note new visitor restriction as of September 11, 2014.

Public Health authorities have reported a multi-state outbreak of respiratory disease among children caused by Enterovirus D68 (EV-D68). Edward and Elmhurst Hospitals are currently experiencing an increase in Pediatric inpatient admissions and Pediatric ED visits over the past several weeks that may be related to this outbreak. In response, and in order to help protect the health of Edward-Elmhurst Healthcare patients and the community, Edward Hospital, Elmhurst Memorial Hospital and Linden Oaks at Edward will implement the following visitor restrictions effective Thursday, September 11, 2014, until further notice:

--No Visitors under age 18 are allowed to visit hospitalized patients

--No Visitors (of any age) with cold or flu-like symptoms (cough, sore throat, difficulty breathing, wheezing, fever)

Representatives from Edward and Elmhurst Memorial are working closely with Public Health officials to better understand this evolving situation. For more information on Enterovirus D68, visit www.cdc.gov/non-polio-enterovirus/about/ev-d68.html and www.idph.state.il.us/health/infect/enterovirus_D68.htm.

General Visitor Hours Policies

To ensure our patients a speedy recovery, we ask that no more than two visitors be in a patient’s room at one time. Children are allowed with adult supervision.

After 9 p.m. visitors need to wear/carry visitor ID. Visitors under 12 must have adult supervision and children under 12 are not generally permitted to spend the night.

Visiting hours are guidelines; please let staff members know of special visiting needs. Please note some units have "quiet time hours" in the afternoon for patients to get needed rest.

Mother/Baby (OB) Visiting Guidelines
10:00 a.m. to 8:00 p.m.
Mother’s primary support person is allowed 24-hour visitation. No children under 12 permitted except siblings of newborns. For security purposes, all visitors are required to wear a visitor badge.

Pediatrics and Pediatric Intensive Care
10:00 a.m. to 8:30 p.m.
Parents are encouraged to be in the Pediatrics Department all day and one parent may spend the night. Siblings are allowed to visit during normal visiting hours, but must have adult supervision.


(630) 527-3000

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Edward Hospital & Health Services
801 S. Washington, Naperville, IL 60540 • (630) 527-3000

Naperville • Plainfield • Bolingbrook • Oswego • Woodridge
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