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EDWARD Hospital and Health Services


How We Perform

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Choice. We take that word very seriously at Edward because we know you have many options for your care.And it's a big reason why we're making our performance data available to you in this section, edward.org/howweperform.

Patient Orientation video Patient Orientation Video Part 2
VIDEO: PATIENT ORIENTATION
Part 1  Part 2

If you need a quick reference, visit how we perform at a glance to view our awards and recognitions, or print our two-page flyer, which highlights Edward's Centers of Excellence, national recognition, innovations, nursing excellence, patient satisfaction, regional rankings and community benefit.

You are a critical member of the care team. We encourage you to speak up before, during and after your stay.  After all, the best patient is an informed patient. We invite you – our patients and families – to be our partners in your care. 

Performance Data

How patients rank us – Learn about this data 
(Source: Illinois Hospital Report Card)
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national, standardized survey of hospital patients. The survey asks a random sample of recently discharged patients about important aspects of their hospital experience. The data is collected by the Center for Medicare and Medicaid and reported on Hospital Compare.

Edward also tracks and meaures how patients rank us through two independent nationally recognized research organizations - National Research Corporation (NRC) and Press Ganey. Click here to connect to more results in our Community Polls & Surveys section. 

Quality Scorecards – Learn about this data  
(Source: Illinois Hospital Report Card)
These indicators are used to measure how often hospitals use recommended treatments known to get the best results for certain conditions. All reported measures for the conditions below were included in the composite measure. These data come from hospitalcompare.gov and are aggregated into composite scores.

How we keep you safe – Learn about this data    
Your safety is very important to us. We strive to do everything we can to promote safe care, but we also encourage you and your family to be our partner. While you're at Edward, consider yourself part of the team. Learn more about how we keep you safe.

Our Volumes – Learn about this data
Research shows that patients do better at hospitals with more experience. We have listed top procedures on our web site - view our volumes here. The Illinois Hospital Report Card also shows the number of patients visiting our facility for certain conditions or procedures. View IDPH web site here.

 

Ratings for heart, cancer and more.
Rated #1 in the region for overall quality
Ratings for heart, cancer, family medicine and more.

Learn more
See how we perform at a glance
See how we perform
View & print quality highlights.

Quality Highlights
Learn more about Edward Hospital
About Edward
Learn more about our history and growth.

Learn more



 

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Edward Hospital & Health Services
801 S. Washington, Naperville, IL 60540 • (630) 527-3000

Naperville • Plainfield • Bolingbrook • Oswego • Woodridge
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