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NBC 5 features Edward's low ER wait times.


NBC 5:

Tool Helps Determine Emergency Room Wait Times
By Chris Coffey
Thursday, Jan 9, 2014

It can take a patient as long as two-and-a-half hours to be seen in some Chicago emergency rooms, according to new findings by NBC5 Investigates and ProPublica.org.

On arrival at an E.R., the average patient wait for a doctor -- both nationally and statewide -- clocks in at about twenty-eight minutes. But at famously busy hospitals, like Cook County's John H. Stroger Jr. Hospital on Chicago's near west side, the wait can be much longer.

Stroger's average wait is 153 minutes, according to ProPublica's E.R. Wait Watcher. That's more than two-and-a-half hours, and it's the fourth-longest wait of all hospitals that reported their times, nationwide.

The other longest wait-times in the Chicago area, according to ProPublica's study, are Rush University Medical Center (also on the near-west side) at 140 minutes; Provident Hospital of Chicago (on the south side) at 106 minutes; Saint Anthony Hospital (on the southwest side) at 98 minutes and The University of Chicago Medical Center (in Chicago's Hyde Park neighborhood) at 93 minutes.

Some of the shortest wait times in the Chicago area include Methodist Hospital of Chicago (on the city's north side) at seven minutes; Edward Hospital in Naperville at ten minutes; Ingalls Memorial Hospital (in Harvey) at ten minutes; Presence Saint Joseph Hospital (in Lincoln Park) at twelve minutes and Vista Medical Center West (in Waukegan) at fourteen minutes.

The medical staff at Edward Hospital said its short patient wait time is the result of a total team effort.

"From our clinical staff, from housekeeping to the physicians, we've actually made those wait times come down tremendously, and I think it's a satisfier for our patients and our population here," said Dr. Daryl Wilson of Edward Hospital.

Shelley Pavilionis arrived to Edward on January 2nd after experiencing shortness of breath. Pavilionis, who was 25 weeks pregnant, said she received care within minutes upon entering the Edward emergency department.

"A nurse came in right away, and then the doctor came in probably shortly after so it was very, very quick," Pavilionis said.

Watch the video version of the story.  And, learn more about Edward's ER and Immediate Care, and download Edward's ER Wait Times app.

 




 

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Edward Hospital & Health Services
801 S. Washington, Naperville, IL 60540 • (630) 527-3000

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