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Is This an Emergency?


If you think you may be experiencing a medical emergency, immediately call your doctor or 911. You should always seek the advice of your physician or other qualified health care provider concerning your health or any questions you may have regarding a medical condition.  

Consider the ER for the following injuries or medical conditions:

Injuries: If you've hit your head you experience fuzzy thinking, neurological problems (such as numbness), or vomiting you should get checked, especially if you were knocked out. You may need a CT scan to rule out bleeding in or around the brain.

Medical: A severe and unusual headache can signal: a ruptured aneurysm or a hemorrhagic stroke, especially if accompanied by weakness or numbness. Other patients may visit the ED for medications to help manage the pain and nausea of a migraine.

Injuries: Neck pain after your head's been struck or whipped around can mean a neck fracture.

Medical: Meningitis usually presents fever and possibly a stiff neck.

Injuries: If your chest has been hit in a sports accident and you have trouble breathing, doctors will check if there's a punctured lung, which may require draining.

Medical: Unusual chest pain should trigger a call to 9-1-1. It may be caused by a heart attack. This may be the case even for people in their 30s and 40s, especially if there is a family history of early heart disease. New shortness of breath is another serious symptom. It can be caused by heart problems, pneumonia, asthma, and even a pulmonary embolism, which is a sudden blockage in a lung artery, often caused by a blood clot traveling to the lung from the leg.

Injuries: A ruptured spleen or liver are among the more serious injuries that can happen when the abdominal area is impaled in an accident.

Medical: Pain in the lower right belly can mean appendicitis, if the upper right side of your abdomen is hurting, the gallbladder may be the trouble-maker. Pain on the left side in adults is sometimes caused by diverticulitis, an inflammation in pockets that have formed in the wall of the colon.

Kidney stones can generate pain in the flank, on either side of the belly.

Prompt cleansing and stitching up of lacerations is important to reduce the likelihood of infection. Fractures are particularly concerning if the bone is visible through the skin. Emergency specialists can set the injury and determine if you need surgery.

High fevers that don't respond to medication, especially in the very young, the elderly, or those with a compromised immune system, may call for medical help to control an infection.

In summary "The emergency department is the place to go for life-threatening illness or injury, or for any problem that's likely to require medical equipment for tests, or advanced lab work," says Dr. Scaletta, Medical Director of the Edward Naperville ER. "And if significant pain or another symptom is abrupt and unusual for you, that's often a red flag."

When should I go to an Immediate Care facility?
Immediate Care Centers offer a convenient option for non-life-threatening illness and injuries. We also offer occupational health services, including treatment of work-related illnesses and injuries.

Often the wait is shorter in an Immediate Care facility than in a hospital Emergency Department, but even in an Immediate Care facility there may be patients who come in with such severe symptoms that they will be seen ahead of less urgent cases.

In any case, an Emergency Department is the right choice for potentially life-threatening conditions, such as chest pain, head injuries, abdominal pain or severe bleeding.

Edward Emergency Room and Immediate Care Locations 

You're encouraged to check with your insurance company before an urgent situation arises so you'll be familiar with your plan's coverage.

Edward ER - Open 24/7

24/7 ER & Kids' ER - Naperville

801 S. Washington
Naperville campus map

24/7 ER - Plainfield

127th & Van Dyke
Learn more
Edward Immediate Care


130 N. Weber Road
M - F: 8 am - 9 pm
Sat., Sun., and holidays:
8 am - 5 pm
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Rt. 34 & Orchard Rd.
M- F, 8 am - 9 pm
Sat., Sun, and holidays:
8 am - 5 pm
Learn more



(630) 527-3000

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Edward Hospital & Health Services
801 S. Washington, Naperville, IL 60540 • (630) 527-3000

Naperville • Plainfield • Bolingbrook • Oswego • Woodridge
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