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Billing - General Questions


Billing - General Inquiries

Q:   01. I have a question about my account. Who do I call?
Q:   02. Is Financial Assistance available?
Q:   03. Do I have to stop at Registration every time I visit the hospital?
Q:   04. Why have I received a bill/summary of charges?
Q:   05. Why do I get separate bills for services received on different dates?
Q:   06. Who can I talk to with questions about my bill?
Q:   07. Will you bill my insurance plan for me?
Q:   08. Will Edward file my Workers' Compensation claim for me?
Q:   09. Why did I receive more than one bill?
Q:   10. It has been several weeks since my healthcare visit. Why haven’t I received a bill?
Q:   11. I received a hospital and/or physician statement, but it shows only totals. Can I have an itemized bill?
Q:   12. How do I know that the amount you are billing me is the correct amount?


(630) 527-3000

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Edward Hospital & Health Services
801 S. Washington, Naperville, IL 60540 • (630) 527-3000

Naperville • Plainfield • Bolingbrook • Oswego • Woodridge
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